Date of last revision: 11 February 2025

White Stuff Limited is committed to protecting and respecting your privacy. We want you to understand how we collect and use information about you. We also value your comments in this regard.

The privacy policy describes to you:

  • who we are
  • what personal data we collect and store about you, and how we collect it
  • why we collect personal data and what we do with it
  • the categories of third parties with whom we share your personal data
  • how we retain your information and keep it secure
  • your rights and how to exercise them
  • how to contact us

2. What information do we collect from you?

In the course of our business, which is the sale of clothing, accessories and homewares in our shops and online, we collect the following personal data when you provide it to us:

  • personal details, such as: name and title, username, gender, date of birth
  • contact data, such as: delivery address, billing address, e-mail address, telephone and mobile number(s)
  • image data, namely: CCTV images (used in stores), photographs (for example, if we are taking pictures during an event)
  • biographical data from job applications and CVs, such as: institutions attended, academic and other results gained, employment history, any other personal information you provide
  • payment card details
  • transaction data, such as: details about payments to and from you, details of products and services you have purchased from us
  • technical data, such as: internet protocol (IP) address, your login data, browser type and version, time-zone setting and location, browser plug-in types and versions, perating system and platform and other technology on the devices you use to access our website
  • profile data, such as: username and password, orders made by you, your preferences, feedback and survey responses
  • usage data, such as information about how you use our website, products and services
  • open casting: name, contact details (address, email, phone), image data including photographs and videos, and from time-to-time height and weight
  • marketing data, such as: your preferences in receiving marketing and communications, our marketing emails use web beacons (such as pixels and tags) to tell us how you view and click on the emails we send you. This information is used to enable accurate reporting and ensures we are sending you relevant content. You can turn off web beacons by not ‘enabling images’ in an email. Instructions on how to do this automatically should be in the help section of your browser or program.

We do not knowingly collect “special category” personal data. This is a special type of sensitive data to which more stringent processing conditions apply, and comprises data concerning your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, and genetic data and/or biometric data.

We also do not collect information about criminal convictions or offences.